ASAPP
Generative-AI automation platform for contact centers and CX operations.
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Key facts
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- Website
- https://www.asapp.com AI Frontier research
- About
- Generative agents for large contact centers with human-agent orchestration. AI Frontier research
AI Frontier’s independent take
Our objective research & analysis — independent of the company’s marketing.
- Sector
- Customer Experience & Contact-Center AI AI Frontier research
Products (4)
- ASAPP Customer Experience Platform (CXP) AI customer-experience platform for contact centers.
- GenerativeAgent Customer-facing conversational AI agent powering ASAPP CXP.
- AI Compose Real-time agent-assist that drafts accurate messages for human agents.
- Interaction Intelligence Interaction-intelligence foundation underpinning ASAPP CXP.